Who We Are

Codes of Conduct

BVRLA rental and leasing members are committed to upholding the highest standards of professionalism and integrity through a mandatory Code of Conduct. This framework assures customers that they are dealing with reputable companies dedicated to ethical practices, transparency, and exceptional service. 

By adhering to these strict standards, members demonstrate their commitment to fairness, safety, and continuous improvement. Customers can trust that BVRLA members prioritise quality, compliance, and customer satisfaction, reinforcing confidence in the industry and ensuring a positive experience for all.

Leasing Code of Conduct

Read the Code
Front cover of the B V R L A's Leasing and Fleet Management Code of Conduct

Rental Code of Conduct

Read the Code
Front cover of the B V R L A's Rental Code of Conduct

Leasing Broker Code of Conduct

Read the Code
Front cover of the B V R L A's Leasing Broker Code of Conduct

Rental Broker Code of Conduct

Read the Code
Front cover of the B V R L A's Rental Broker Code of Conduct